Thanks for getting in touch and apologies for the delayed response.
So that we can look into this, could you send an email to firstname.lastname@example.org and provide us with the URL of your styleguide and a screen recording of the issue, please?
As for bulk exporting of icons from Figma to zeroheight, I'm afraid this isn’t available at the moment. However, I will forward this as a feature request to our Product team so that they can add this to the tracker for any future improvements.
We'll be sure to update our customers in our monthly newsletter if this feature does become available.